Book only on the official IRCTC website or app. Fake ticket websites and agents are common.
Frequently asked questions
Why does IRCTC ask for Aadhaar?
Since July 2025, only Aadhaar-authenticated users can book Tatkal tickets on the IRCTC website and app. Authenticate your account once, in the app or on the website, before you need a Tatkal ticket.
Can I book without a smartphone?
Yes. Book at a railway reservation (PRS) counter. For Tatkal at the counter, an OTP is sent to the mobile number you give, so carry your phone.
How do I get an unreserved (general) ticket?
At the station counter, or on Indian Railways' RailOne app, which also books reserved and platform tickets.
SEEDbridge volunteers can guide you for free. Never share your Aadhaar, bank or other ID numbers with anyone who contacts you about a scholarship, scheme or job.
